01
Introduction
HomeCareKanpur respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information submitted through our website, contact forms and service enquiries.
02
Information We Collect
We may collect information that you voluntarily provide, including:
- Your name
- Phone number
- Email address
- Location
- Home-care requirements
Where necessary, we may also request relevant patient information with the patient's consent or appropriate authorisation to understand care needs and arrange suitable services.
03
How We Use Information
We use the information collected to respond to enquiries, understand patient-care requirements, arrange home nursing and caregiver services, communicate with families and provide service-related updates.
We may also use the information to improve our website and customer support.
04
Information Sharing and Security
We share relevant information only with authorised personnel and service providers involved in arranging or delivering our services, or when disclosure is required by law.
We take reasonable measures to protect personal information against unauthorised access, misuse, loss or disclosure. Information is retained only for as long as reasonably necessary for service delivery, business purposes and applicable legal obligations.
05
Your Privacy Choices
You may contact us to:
- Request access to your information
- Request correction
- Request deletion
- Withdraw your consent
All requests are subject to applicable laws and legal requirements.
Withdrawing consent or withholding necessary information may affect our ability to understand your requirements or provide the requested services.
06
Cookies and Website Usage
Our website may use cookies or similar technologies to support website functionality and understand visitor activity.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
07
Privacy Enquiries and Complaints
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.
We will review and respond to privacy-related enquiries in accordance with applicable requirements.